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What to Do with Your eSIM Profile When Sending Your Phone for Repair

What to Do with Your eSIM Profile When Sending Your Phone for Repair

What should I do with my eSIM profile if I have to leave my phone for repair?

When leaving your device for repair, be aware that technicians often perform factory resets, which will permanently delete your eSIM profile. Follow these steps to restore connectivity afterward:

  1. Reinstall via Original QR Code
    Use your initial activation QR code from your eSIMania account to reinstall the profile after repair
  2. Request New Activation
    If the QR code fails, visit our eSIM installation guide or contact support for a replacement code
  3. Verify Device Compatibility
    Confirm your repaired device still supports eSIM technology using our compatibility checker

Pro Tip: Always keep your activation email and QR code secure. For complex issues, our Help Center contains troubleshooting guides, or email [email protected] for personalized assistance.

eSIMania profiles can be reactivated multiple times within their validity period. Check your order history for expiration dates and data allowances.

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What to Do with Your eSIM Profile When Sending Your Phone for Repair | eSIMania Help Center