I did not use my eSIMania data plan, can I get a refund?
eSIMania offers refunds under specific conditions for unused eSIM plans:
Preloaded eSIM Profiles
- Full refunds available if zero data has been consumed
- Must request within 14 business days of purchase
- Provide proof of carrier-lock or incompatibility for exceptions
Pro Tip: Always verify device compatibility before purchase using our compatibility guide
Important Notes
🔑 QR codes remain valid for 6 months from purchase date
📱 Carrier-locked devices require network provider unlocking (use device IMEI from settings)
⏳ Refunds processed within 10 business days via original payment method
How to Request a Refund:
- Contact support via Help Center form
- Attach purchase receipt/confirmation
- Specify reason for refund request
For technical activation issues, include screenshots and device details. Review full policy in our Terms & Conditions
Need immediate assistance? Contact [email protected] with your order ID from Order History