I bought an eSIMania profile but didn't receive the email with QR code. What should I do?
If your eSIM activation email hasn't arrived, follow these steps:
- Check spam/junk folders
Many email providers filter automated messages. Mark [email protected] as a trusted sender - Verify payment confirmation
Ensure you received a payment confirmation email. Check your order history for status updates - Confirm email accuracy
Double-check the email address in your account details - Test connection stability
Switch between WiFi and mobile data - some networks block automated emails
Still having issues? Visit our troubleshooting guide orhelp center for more solutions.
If all steps fail, contact [email protected] with your order ID. Include screenshots of your payment confirmation and spam folder for faster resolution.