If your device is lost or stolen, take immediate action to protect your eSIM data:

1. Visit our Help Center and use the emergency contact form
2. Include in your request:
   - Account verification details
   - Last active phone number
   - Approximate location of loss
3. Our team will suspend your eSIM profile within 2 business hours to prevent unauthorized use

For other security concerns, explore our eSIM security FAQ or learn about active eSIM management.