I restored my data on my new iPhone but my eSIM profile doesn't work. What should I do?
When restoring data to a new or different iPhone, Apple's system limitations prevent automatic eSIM profile transfer. Here's how to resolve this with eSIMania:
A. Restoring to Same iPhone
- Connect to WiFi or local cellular data
- Visit our installation guide
- Follow the QR code activation process again
B. Transferring to New iPhone
If you have the old device:
- On old device: Settings → Cellular → Delete eSIMania profile
- Ensure old device has WiFi connection
- On new device: Reinstall eSIM
If old device is unavailable:
- Contact customer support
- Email [email protected] from your registered account
- Include purchase confirmation details
Pro Tip: Always check our troubleshooting guide before contacting support. Most activation issues can be resolved in under 5 minutes!