I've restored my iPhone, can I still use my eSIM profile?
When restoring your iPhone, eSIM profiles are not automatically transferred. Here's how to regain access to your eSIMania connectivity:
- Delete existing profile (if present)
Go to Settings → Cellular → eSIMania Plan and select "Remove Cellular Plan" - Reinstall your eSIM
Use your original activation method:- Scan the QR code from your eSIMania order confirmation
- Use manual activation code via email/SMS
- Activate service
Follow our eSIM installation guide for visual instructions
💡 Pro tip: Always keep your activation details until your travel period ends. For complex cases, visit our help center or contact [email protected].
Your eSIMania account remains active - this process only affects device-level installation. All unused data and validity periods are preserved.